Terms and Conditions
Last updated: January 28, 2026
1. Introduction
Welcome to Scriptris (also referred to as "Scriptris", "we", "us", or "our"). These Terms and Conditions govern your use of our AI-powered document management and analysis platform. By accessing or using Scriptris, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our service.
2. Account Registration
To use Scriptris, you must create an account by providing accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Ensuring your email address is valid and accessible
You must be at least 18 years old to create an account and use our services.
3. Service Description
Scriptris provides AI-powered document management services including but not limited to:
- PDF document upload, storage, and management
- AI-powered document analysis and chat interactions
- Document summarization and report generation
- Smart search capabilities across your documents
- Chapter and level-based document analysis
We reserve the right to modify, suspend, or discontinue any aspect of the service at any time with or without notice.
4. Coins and Payment
Scriptris uses a prepaid coin-based system for accessing AI-powered features:
- Coins are virtual credits used to pay for AI processing costs
- Each generation (summary, chat, analysis) consumes coins based on usage
- Coins are purchased in advance through secure PayPal payment
- Unused coins do not expire and remain in your account
- We reserve the right to adjust coin pricing with 30 days notice
5. No Refund Policy
All coin purchases are final and non-refundable.
Why no refunds?
- Coins are used to pay for real AI processing infrastructure costs
- Each generation incurs immediate costs that cannot be recovered
- AI model API costs are charged per token/request
- Processing is completed instantly and cannot be reversed
What if something goes wrong?
- Technical errors or API failures: Free retry + bonus coins automatically credited
- Service downtime > 1 hour: 10-20% bonus coins compensation
- Payment processing issues: Contact support within 24 hours
- Accidental duplicate purchase: Subject to support review
- Data loss due to our error: Full coin compensation
Industry Standard Practice
This no-refund policy is standard for digital services and prepaid credits (similar to OpenAI, Anthropic, Google Cloud AI, Replicate, and other AI platforms). Once AI processing is completed, associated costs cannot be recovered.
How we protect you:
- Transparent pricing: Know exactly how many coins each operation costs
- Real-time balance: See your coin usage live
- No expiration: Coins never expire - use them at your own pace
- Fair compensation: Technical issues result in bonus coins, not refunds
- 24/7 support: Contact us for any payment or technical issues
By purchasing coins, you acknowledge and accept that all sales are final. If you have concerns about this policy, please do not complete your purchase.
6. User Content and Intellectual Property
You retain all rights to the documents and content you upload to Scriptris. By uploading content, you grant us:
- A license to store, process, and analyze your documents to provide our services
- Permission to use AI models to generate summaries, reports, and responses
- The right to create derivative works (summaries, reports) based on your content
You represent and warrant that:
- You own or have the necessary rights to all content you upload
- Your content does not infringe on any third-party rights
- Your content complies with all applicable laws and regulations
7. Prohibited Uses
You agree not to:
- Upload illegal, harmful, or offensive content
- Violate any intellectual property or privacy rights
- Attempt to gain unauthorized access to our systems
- Use automated tools to access or scrape our services
- Interfere with or disrupt our services or servers
- Share your account with others or create multiple accounts
- Use the service for any commercial purpose without authorization
- Upload malware, viruses, or any malicious code
8. AI-Generated Content Disclaimer
Scriptris uses artificial intelligence to analyze documents and generate responses. You acknowledge that:
- AI-generated content may contain errors or inaccuracies
- AI responses should be reviewed and verified before use in critical decisions
- We do not guarantee the accuracy, completeness, or reliability of AI outputs
- You are responsible for verifying any information provided by our AI systems
9. Privacy and Data Security
We take your privacy seriously. Our collection and use of personal information is governed by our GDPR Compliance and Privacy Policy. By using Scriptris, you consent to our data practices as described in our privacy documentation.
While we implement security measures to protect your data, no system is completely secure. You acknowledge that you use our service at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law, Scriptris and its affiliates shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from your use or inability to use our services
- Any errors or inaccuracies in AI-generated content
- Unauthorized access to your account or data
Our total liability for any claims related to our services shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Termination
We reserve the right to suspend or terminate your account at any time for:
- Violation of these Terms and Conditions
- Fraudulent or illegal activity
- Extended periods of inactivity
- Any reason at our sole discretion
You may terminate your account at any time by contacting our support team. Upon termination, you will lose access to your account and all associated data.
12. Changes to Terms
We may update these Terms and Conditions from time to time. We will notify you of significant changes by email or through our platform. Your continued use of Scriptris after changes become effective constitutes acceptance of the new terms.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Scriptris operates, without regard to its conflict of law provisions.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us through our support page or via email.